The brief type: if you should be looking for an original engagement ring or special anniversary present, Leibish & Co. has a powerful stock of high-quality, colourful, and conflict-free expensive diamonds and gems. The family-run business was operating online since 1998 with your own touch containing attained recurring business the world over. Leibish & Co. makes it easy to get loose stones or to utilize their free of charge “Design a” device to create your ideal little bit of precious jewelry alive. With decades of expertise and strong artistry under their buckle, Leibish & Co. is found on the verge of expanding the stock to watches and other add-ons.
When Leibish Polnauer established 1st web diamond business in 1998, it got almost an entire time to upload one image and explanation to his website â but he had been a visionary who watched prospective inside fledgling realm of e-commerce. “as he sees the potential in an idea, he will probably fit everything in in his capacity to progress with it,” said Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish created a fruitful, family-run procedure together with spouse and kids providing in authority positions. They have cultivated a fruitful online business with workplaces positioned worldwide. Leibish & Co. is actually a leader in distinctive colored diamonds and gems that are difficult to get in other places. Its diamonds are also conflict-free, basically an important facet for a number of consumers.
“People reach united states simply because they search something somewhat various, one thing a little more unique than everyone else has,” Benji stated.
While Leibish & Co. supplies top-notch standard diamonds, the firm focuses on colourful, special jewelry. When asked the reason why the business enterprise provides this type of a high client return price, Benji rapidly pinpoints the main reason.
“It really is a mix of exemplary services and products, great solution, and precious jewelry crafted with the highest quantities of brilliance,” the guy mentioned. “The jewelry we make isn’t your daily, mass-produced variety of product. Each piece is tailor-made to completely fit the diamond or gem plumped for by customer.”
A Family Affair With private Service
Leibish & Co. is a genuine family business, with Leibish’s household members playing crucial roles within the organization.
Leibish functions as creator and chairman on the business, while their girlfriend, Rosi, is the company’ Events Manager. Their unique eldest child, Chavi, functions as top honors Jewelry Designer â and is a huge obligation since custom precious jewelry comprises significantly more than 50percent of the businesses company, Benji mentioned.
Leibish’s oldest child, Yossi, is the Chief Executive Officer of Leibish & Co. Another son, Shmulik, who’s a graduate of this Gemological Institute of The united states, could be the fundamental Diamond Buyer for any company. “Shmulik is actually, truthfully, among most talented color diamond experts in the,” Benji stated.
Leibish’s child Itzik may be the organization’s COO and runs its ny workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five youngsters, is the business’s CFO.
“among the longtime members of the team, i will let you know that, although there isn’t any connection, they think about myself, among others, part of their family,” Benji stated. “most of us bring our own expertise towards company, but collaborate to consistently grow the company.”
Customers are in addition treated like family members at Leibish & Co., where in fact the business invests electricity into personal service and income. “if you’ve ever managed one certain broker, like, that’s the exact same individual you are going to usually handle, regardless of what you might be contacting or creating in about,” Benji said. “do not have confidence in driving consumers to various departments when they have a concern or certain concern they wish to deal with.”
Customers originate from all around the World
Leibish has actually some several types of consumers: there are buyers, which primarily store through the internet site, retailers, and the ones for the trade business, just who generally look at the business’s main workplaces in ny, Israel, and Hong-Kong.
The majority of Leibish & Co.’s clients are through the U . S .. Their then most popular market is actually Canada, followed closely by the United Kingdom, Australia, Hong-Kong, therefore the rest of Europe.
Clients at each level of existence shop at Leibish & Co., though the majority are between your many years of 35 and 54, Benji said. Moreover, the organization garners around 300,000 website check outs every month â and helps to keep nearly all of their customers coming back again.
“along with a 70percent return buyer score, we remain extremely famous companies in our market,” the guy mentioned.
Colorful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. carries high-end jewellery, and maintains inventory flexibility, particularly for internet based consumers, Benji stated. The organization sells a huge selection of free expensive diamonds and precious gemstones, but the key goods are personalized precious jewelry projects.
“We keep a large selection of multicolor diamond and gem stone precious jewelry, which includes of this rarest shades actually ever observed,” the guy said. “the audience is acknowledged well by our very own bread-and-butter items â yellowish diamond and green diamond wedding bands. However, we offer diamonds of almost every tone, and valuable gems â such as sapphires, emeralds, and rubies. We offer jewelry constructed with colorless expensive diamonds, as well, but the expertise is in the realm of color.”
For customers with anything planned and need assist that makes it possible, Leibish & Co. offers a “Design Your Own” jewellery instrument, which Benji mentioned is the most widely used item.
“normally, while looking for a particular piece, men and women frequently wish certain rocks and setting designs they have already fallen crazy about,” he said. The “Design Your Own” tool makes it possible for consumers to create an item with the material, placing, and steel of these option.
“it permits them to deliver their unique dreams your â with these knowledge in workmanship,” Benji told all of us.
Extras & brand new on line Tools in Store for Leibish & Co.
because it looks toward the long run, Leibish & Co. is actually slowly shifting toward higher-ticket products and much more item range. The firm feels comfortable branching off to new product lines considering the dedication and love it applies to most appropriate their current creations.
“we talked about adding many different extras â such as for instance deluxe watches, bags, as well as pencils,” Benji stated. “But we chose to wait until we 1st perfected all of our primary type of item, which can be expensive jewelry.”
Leibish & Co. can be searching for ways to carry on refining the common internet site, too. A good way it intends to improve its web knowledge is through presenting augmented real life characteristics, that’ll offer digital shoppers a lot more of an in-store experience.
As an organization with its roots in colourful expensive diamonds and ecommerce, Leibish & Co. continues to innovate in a traditional business which views modification as the exception, maybe not the rule.